We process all orders within 1–2 business days (Monday to Friday, excluding bank holidays). Once dispatched, delivery typically takes 4–8 business days depending on your location within the UK. You'll receive a confirmation email with tracking information as soon as your order is on its way.

We offer a 30-day returns and exchanges policy. If you're not completely happy with your purchase, contact us within 30 days of receiving your item to request a return or an exchange. Items must be unworn, with tags and in their original packaging. Once we receive and inspect your return, we'll either send your replacement or refund your original payment method within 10 business days.

We're sorry to hear something isn't right! If your item arrives damaged, incorrect, or is missing from your order, please get in touch with us as soon as possible. You can email us at info@mkdboutique.com or visit our Contact Us page. Please include your order number and a photo if applicable, and we'll make it right for you.

Yes! MKD Boutique offers free delivery on all orders across the United Kingdom. No minimum spend, no hidden fees — just free shipping straight to your door. Please note we currently ship within the UK only.

Our team is happy to help! You can reach us by emailing info@mkdboutique.com or by filling in the form on our Contact Us page. We're available Monday to Friday 9:00 am – 6:00 pm GMT and weekends 11:00 am – 4:00 pm GMT, and we aim to respond within 24 hours.